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1. ARE ALL OUR BRANDS GENUINE?

Yes, we are the authorised distributor for all of the brands that are listed and available in the ‘Shop’ section of our website. We receive our products direct from the brand and/or their supplier/manufacture and we guarantee their authenticity.

2. WHAT ARE OUR OPENING HOURS/HOURS OF OPERATION?

We are open from Sunday to Thursday from 8.30am till 6pm. Our office is closed over the weekend and during public holidays. If you wish to reach us out of office hours, please just send an email to [email protected] and we will get back to you as soon as possible.

3. DO WE DELIVER INTERNATIONALLY?

At this time, we just deliver to the United Arab Emirates.

4. WHAT PAYMENT OPTIONS DO WE ACCEPT?

We accept major credit/debit cards as well as cash on delivery.

5. WHAT IF I WANT TO CANCEL MY ORDER?

You can cancel your order at any time. Just kindly let us know by calling us on +971 4 374 6970 during business hours to speak to one of our team about your order.

6. DO WE DELIVER ON WEEKENDS?

At this time, we only deliver during the weekdays to addresses in the United Arab Emirates.

7. WHAT IF I WANT TO RETURN A PRODUCT?

We do not normally accept returns if you simply change your mind. If there is a fault with the product, we will accept your return and refund your payment. Please call us on +971 4 374 6970 to discuss any return.

8. IS THERE A MINIMUM SPEND FOR FREE DELIVERY?

Simply spend AED 200 or more for free delivery within the United Arab Emirates.

9. ARE OUR PRODUCTS AVAILABLE IN-STORES?

Yes, mostly all of our products can be purchased at a number of our retailer partners. For more information, please call us during business hours on +971 4 374 6970.

10. I DO NOT UNDERSTAND HOW TO USE A PRODUCT. WHAT CAN I DO?

Check out the instructions which can be found on or inside the products box. If you are still unsure, then simply give us a call during business hours on +971 4 374 6970.

11. CAN I EXCHANGE A PRODUCT FOR SOMETHING ELSE?

To discuss any possible exchange, it is best to speak to a member of our time. Simply give us a call during business hours on +971 4 374 6970 and we will try our best to help.

12. HOW DO I GET IN TOUCH WITH SOMEBODY FROM BEAUTY SOLUTIONS?

You can either call us during business hours on +971 4 374 6970 or send us an email on [email protected]

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