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Dispatch & Delivery

Do we deliver internationally?

At this time, we just deliver to the United Arab Emirates.

What payment options do we accept?

We accept major credit/debit cards as well as cash on delivery.

What if I want to cancel my order?

Once your order has been placed and dispatched it cannot be cancelled. You will have to speak with a member of our team for review, please email us at

Do we deliver on weekends?

We do not deliver on Fridays. If you ordered before 3pm on Thursday your delivery will arrive Saturday.

Is there a minimum spend for free delivery?

Simply spend AED 200 or more for free delivery within the United Arab Emirates.

Can I change the address of my delivery?

You will receive SMS once MARA EXPRESS have your order. You can also schedule the delivery, pin the address & select time slot from the link sent to you on this SMS. 

How long does it take to recieve my order?

Once your order is placed, delivery will be between 2 - 3 days with MARA EXPRESS. If you order on a Thursday before 2pm you will receive your order on Saturday. No deliveries are made on Friday. Delivery schedules in holiday periods are subject to announcement.