Dispatch & Delivery
WE ARE STILL DELIVERING AS NORMAL
PLEASE EXPECT DELIVERY WITHIN 1-2 DAYS, please make sure the contact number and address is accurate to avoid any delays.
Do we deliver internationally?
Yes, We currently ship to UAE Kuwait, Saudia Arabia, Bahrain, Doha, Qatar, Pakistan, India, Egypt. if you don't see your country in the drop-down list at checkout, feel free to send us an email at email@example.com and we will let you know if your country is eligible to have our products shipped.
What payment options do we accept?
We accept major credit/debit cards, Paypal as well as cash on delivery (only in UAE)
What if I want to cancel my order?
Once your order has been placed and dispatched it cannot be canceled. You will have to speak with a member of our team for review, please email us at firstname.lastname@example.org.
Do we deliver on weekends?
Orders are only delivered during working days only. Orders placed on Thursday after 9:00 am will only be processed on Saturday.
Is there a minimum spend for free delivery?
Simply spend AED 200 or more for free delivery in UAE, For orders outside UAE, a minimum order of 600 AED needs to be placed, or there is a fee from the delivery partner. However, this is subject to change and we cannot guarantee the custom charges if there are any after reaching the country of your destination
Can I change the address of my delivery?
At the time of placing the order, please ensure the address and phone number are accurate. if you need to change the address our courier partner will give you a call and this can be arranged with them
How long does it take to receive my order?
Once your order is placed, delivery will be between 1 - 3 days with our delivery partners in UAE. Deliveries Can take up to a week or 2 for international orders. If you order on a Thursday before 9:00am you will receive your order on Saturday. No deliveries are made on Friday. Delivery schedules in holiday periods are subject to announcement.