We are happy to offer a refund/exchange/return for an item that is defective or wrongly delivered within 2 days of receipt. Please be aware that we must be contacted immediately after you notice the error.

Please note that all items must be returned in a saleable condition:

Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable.

If your order was sent with  a free gift, it must also be returned before your refund or replacement can be processed. failure to do so will result in deduction from the refund.

We offer a FREE pre-paid returns service on all UAE orders through Emirates Post You will receive a pre-printed address label with your order, which will be emailed to you once your return in accepted

If you are returning from outside UAE , you will need to cover the cost of return shipping.